Effective Date: March 19, 2025

INTRODUCTION

Innovative Implements Incorporated (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.innovativeimplements.com or use our services. Innovative Implements Incorporated may be listed as Innovative Implements Inc., Innovative Implements, and III. The primary operations, service delivery and payment processing services are based in the United States (USA).

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website.  

INFORMATION WE COLLECT

We may collect the following types of information:

a. Personal Identity Information: Name, title, email address, phone number, billing address, and payment details when you purchase our products or services. Information provided through contact forms, email inquiries, or account creation. Any company information as requested to register a business and or fulfill a service to a business.

b. Non-Personal Information: Browser type, IP address, device information, and browsing behavior through cookies and analytics tools. Referring website URLs and timestamps of visits. Marketing data including your preferences and communication settings.

c. Sensitive Information: We do not intentionally collect sensitive personal information (e.g., health data, religious beliefs) unless explicitly provided by you for specific purposes.

d. Agency Access: Innovative Implements Inc. operates as the sole provider of your service. Therefore, we rightfully retain access to all subaccounts to conduct business such as, but not limited to the following: Routine onboarding and account setup. Conducting quality assurance procedures. Providing technical support.

e. Automatic Data Collection At Innovative Implements Inc., we prioritize your privacy while ensuring a seamless experience across our digital platforms. When you interact with our website, services, or digital products, we may automatically collect certain data to enhance functionality and improve user engagement.

This may include: Device & Browser Information – IP address, browser type, operating system, and device details. Website & Platform Usage Data – Pages visited, time spent, navigation patterns, and interactions. Cookies & Tracking Technologies – Used to personalize content, analyze performance, and enhance your experience. Location Data – If enabled on your device, to offer location-based features and services.

This information helps us improve our products, optimize user experience, and tailor content to better serve our customers. We do not sell or share your personal data with third parties without your consent.

f. Data Collection amongst third-party platforms To further service your account, we may be required to collect data from the following but not limited to: Any third-party software, service provider or platform that you, the client needs, is integrated into our platform for the conducting of your business purposes. Any data collected from public resources or prior marketing resources. Go High-Level system for integration and implementation purposes.

g. Our Platform Innovative Implements Incorporated is powered by and operates via the Go High Level infrastructure. In terms of our platform, we control and process data on your behalf as required. While we adhere to our own privacy policies, we advise that your account may be subject to their privacy policies with regards to the conjunction of both platforms.  

HOW WE USE YOUR INFORMATION

We use your information to: Process transactions and deliver purchased digital products. Provide customer support and respond to inquiries. Improve our website, services, and user experience. Send marketing emails, newsletters, or promotions (you can opt out at any time). Comply with legal obligations or enforce our terms and conditions. Delivering and managing our services. Account setup and administration. Providing customer support and resolving inquiries. Addressing technical issues and troubleshooting. Enhancing and optimizing service performance. Sending important service-related communications.

Important information to know regarding access to your account:

Access is restricted strictly to authorized business-related activities. All access and actions are tracked and reviewed for accountability. Only trained and approved technical staff are permitted access. Access is utilized exclusively to carry out requested updates or support tasks. Used to maintain, enhance, and secure system performance. Access supports timely and effective resolution of technical problems.  

Marketing and Communication information may be created and publicized per authorization of you, the client and therefore may be used in the following or similar manners:

Communicating important updates and service notifications. Sharing marketing content and promotional offers (with your permission). Informing you about valuable business opportunities and industry trends. Sending newsletters, event announcements, and exclusive deals.  

We process your data in accordance with lawful integrity, ensuring the highest standards of how your information is used:

Performance of a contract, to deliver the services you've requested and uphold our agreements. Compliance with legal obligations, to adhere to applicable laws and regulatory requirements. Pursuit of legitimate interests, to enhance our services, prevent fraud, and maintain customer relationships. Consent, when legally required for marketing, communication, or specific data processing activities.  

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us: Analyze website traffic and usage patterns. Remember your preferences for future visits. Deliver targeted advertisements based on your interests. Enable core features of the platform and ensure secure, reliable operation. Understand how users interact with our platform so we can optimize functionality and performance. Personalize content and features to better suit your preferences and improve usability. Deliver tailored promotions and advertisements, only with clear and informed clients’ consent. You can manage cookie settings through your browser. However, disabling cookies may affect website functionality, marketing purposes, analytics and performance, and user experience.  

SHARING YOUR DATA & DISCLOSURE

We do not sell your personal information to third parties. However, we may share your information with:

Legal Authorities: When required by law or to protect our rights and property. Trusted third-party service providers: Third-party vendors who assist with payment processing, email marketing, or website hosting. These could be but not limited to Go High Level, our primary platform service provider; Hosting Providers, to ensure secure and reliable infrastructure; Analytics Services, to track performance and user engagement; Communication Tools, for email, messaging, and customer support; and Payment Processors, to facilitate secure financial transactions. These partners are contractually obligated to handle your data responsibly and in accordance with applicable privacy laws.

Disclosure of your data: The proper disclosure of your data is required to: Meet Statutory or Regulatory Requirements, Including applicable laws, regulations, and government requests. To Respond to Lawful Inquiries or Demands, such as subpoenas, court orders, or legal processes. To Uphold the Security and Integrity of Our Services, including our own, our users’, or others’ rights, property, or safety. As Part of a Merger, Acquisition, Ejection or Sale of Assets, Such as mergers, acquisitions, restructuring, or sale of assets.  

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.  

PAYMENT PROCESSING

Innovative Implements Incorporated partners with third-party payment processors to securely handle financial transactions. When you make a purchase or subscribe to our services, your payment details—including credit/debit card information, billing address, and transaction history—are processed through these trusted providers.

We do not store or have direct access to your full payment details. Instead, our payment processors comply with industry security standards, including PCI-DSS (Payment Card Industry Data Security Standard), to ensure your financial data is encrypted and protected.

All payments are processed through Innovative Implements Incorporated (USA) via Stripe, while services are delivered by Innovative Implements Incorporated (USA).

By making a payment, you may also be subject to the privacy policies and terms of service of our payment processing partners. We encourage you to review their policies for more details on how your payment information is handled. If you have any questions regarding billing or transactions, please contact us at [email protected].  

DATA RETENTION AND COMPLIANCE

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once no longer required, we securely delete or anonymize your data.

In addition, for the following circumstances we retain and manage data on the following basis: Active Accounts: Data is retained for the duration of the service to ensure seamless operation and customer support. Terminated Accounts: All account data, including associated sub-account information, is permanently deleted within 48 hours of account termination. Paused Accounts: Data is retained until active or terminated and will follow the protocol of those specific statuses. Legal Compliance: Certain records, such as basic transaction data, may be retained as required by applicable laws, including tax and regulatory obligations.  

DATA SECURITY

We take data security seriously and are committed to protecting your personal information through robust administrative, technical, and physical safeguards. We implement industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.

However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security. Our team continuously monitors and updates our systems to address emerging threats and ensure the confidentiality, integrity, and availability of the information we collect and manage. In partnership with trusted platforms like Go High Level, we maintain a secure digital environment and uphold the highest standards of data protection.  

DATA BREACH PROTOCOL AND RESPONSE

In the event of a data breach involving personal or sensitive information, Innovative Implements Inc. will act swiftly and responsibly to minimize impact and maintain transparency. Our procedures include: Immediate assessment and containment of the breach to prevent further data exposure. Notification of affected individuals as soon as reasonably possible, including details of the breach and recommended next steps. Collaboration with Go High Level to address any breach originating from or involving their platform infrastructure. Full compliance with applicable data protection laws and regulatory reporting requirements, including timely notifications to relevant authorities where required. Internal review and remediation, including updates to policies, procedures, or systems to prevent future incidents. We are committed to maintaining the security and integrity of your data and will take all necessary actions to ensure it is protected.  

YOUR RIGHTS AS OUR CLIENT

Depending on your location, you may have the following rights: Access: Request access to the personal data we hold about you. Correction: Request corrections to inaccurate or incomplete information. Deletion: Request deletion of your personal data, subject to legal obligations. Opt-Out: Unsubscribe from marketing communications at any time. To exercise these rights, contact us at [email protected]  

CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.  

AMENDMENTS TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. Please review this page periodically to stay informed about how we protect your data. In addition, we may also communicate these changes via email, website, text messages or anywhere on our platform.  

RESOLVING DISPUTES AND CONCERNS

If you have any privacy or service-related concerns, please follow the steps below for resolution: Contact Us First – We encourage you to reach out directly to our support team to address any concerns or misunderstandings before escalating the matter. Legal Resolution – For any issues requiring legal intervention, appropriate jurisdiction lies with courts located within the United States, based on the specific nature of the dispute.  

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: [email protected]  

CONCLUSION AND ACCEPTANCE OF THIS PRIVACY POLICY

By using our services, you acknowledge and agree to this privacy policy, and consent to the data practices outlined herein.